Technology Advice for Small Businesses

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One user, multiple numbers: An admin guide to Teams Phone multiline calling

Microsoft Teams Phone now has a capability many organizations have been waiting for: the ability for a single user to manage and call from multiple assigned phone numbers directly within the Teams mobile app. Rolled out in late July 2026, this feature closes a meaningful gap between what Teams Phone could do on desktop and… Continue reading One user, multiple numbers: An admin guide to Teams Phone multiline calling

Multiline calling in Microsoft Teams: A practical guide for IT administrators

Teams Phone has supported multiple assigned phone numbers for some time, but mobile users have had limited access to that functionality. A Microsoft 365 update that rolled out from late July through mid-August 2026 extends full multiline capability to Teams mobile on iOS and Android, bringing mobile users in line with the desktop experience. This… Continue reading Multiline calling in Microsoft Teams: A practical guide for IT administrators

Teams Phone multiline calling: What IT admins need to know

As of July 2026, Microsoft Teams Phone supports multiple phone lines in the Teams mobile app for iOS and Android. Users assigned more than one number can now choose which line to use when placing calls, view a unified call history that can be filtered by line, and manage calls across all their assigned numbers… Continue reading Teams Phone multiline calling: What IT admins need to know

Windows keyboard shortcuts worth learning: Snap, taskbar, task view, and more

Most Windows users rely on a handful of shortcuts — typically copy, paste, and undo — and leave a long list of more useful combinations untouched. That means they’re missing out on shortcuts that can make built-in features such as window management, virtual desktops, and taskbar navigation significantly faster to use. They take only minutes… Continue reading Windows keyboard shortcuts worth learning: Snap, taskbar, task view, and more

Stop reaching for the mouse: Save time with these Windows keyboard shortcuts

The time it takes to reach for a mouse, find the cursor, navigate to a button, and click adds up quickly across a workday. Luckily, Windows 10 and 11 include keyboard shortcuts that handle window snapping, taskbar navigation, and desktop management in a single keypress. Here are the ones worth committing to memory. Snap: Arrange… Continue reading Stop reaching for the mouse: Save time with these Windows keyboard shortcuts

Speed up your Windows workflow with these keyboard shortcuts

Keyboard shortcuts activate commands faster than mouse navigation, and Windows 10 and 11 include a solid library of them, covering window layout, task switching, and desktop management. The ones below are among the most useful for anyone who works with multiple windows or applications at once. Snap: Arrange windows without the mouse Snap is one… Continue reading Speed up your Windows workflow with these keyboard shortcuts

The padlock icon, spoofed websites, and how to browse more safely at work and at home

Browser security has improved considerably over the past decade, but the threats have kept pace. Among the measures designed to make online activity safer, HTTPS is one of the most important — and one of the most misunderstood. Understanding how HTTPS works, how attackers manipulate it, and what habits genuinely reduce your exposure online is… Continue reading The padlock icon, spoofed websites, and how to browse more safely at work and at home

HTTPS, safe browsing, and what the padlock in your browser actually means

Most people have noticed the padlock symbol in a browser’s address bar, but few understand what it actually signals. It is not a general endorsement that a website is safe. It is a specific technical indicator: the connection between your browser and that website is encrypted. Understanding what that means, and where it reaches its… Continue reading HTTPS, safe browsing, and what the padlock in your browser actually means

Understanding what HTTPS does and doesn’t protect

HTTPS has become the baseline security standard for websites, and browsers now flag sites that don’t use it as potentially unsafe. But the presence of HTTPS is not a guarantee that a site is trustworthy. Knowing what it protects and what it doesn’t is more useful than simply looking for the padlock and proceeding. What… Continue reading Understanding what HTTPS does and doesn’t protect

Electronic health records: What practices gain when they leave paper behind

Paper-based recordkeeping served healthcare for decades, but its limitations are increasingly difficult to work around in a care environment that demands speed, coordination, and accountability. Electronic health records (EHRs) address those limitations directly, offering benefits that span clinical quality, operational efficiency, patient engagement, and long-term cost. What an EHR contains An electronic health record is… Continue reading Electronic health records: What practices gain when they leave paper behind