Technology Advice for Small Businesses

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Your EHR will go offline eventually — here’s how to make sure your team is ready

An EHR downtime is the kind of event that reveals, quickly and concretely, whether a team has practiced for it or only planned for it. While planning establishes procedures on paper, practice builds the competence needed to carry them out under pressure. This guide covers six clinical and operational priorities for EHR downtime drills and… Continue reading Your EHR will go offline eventually — here’s how to make sure your team is ready

EHR downtime planning: What a useful drill actually covers (and what most skip)

Most healthcare organizations have an EHR downtime policy. Fewer have a practiced downtime procedure that clinical staff can execute under pressure. The two are different, and the gap between them is where patient safety risk lives. This article focuses on building a drill that trains the actual workflows your team will need when the system… Continue reading EHR downtime planning: What a useful drill actually covers (and what most skip)

When the EHR goes offline: Building a downtime drill for your clinical team

EHR downtime can disrupt essential clinical workflows, delay access to patient information, and complicate medication management. Without clear procedures and adequate preparation, these disruptions can put patient safety and continuity of care at risk. A written contingency plan is a starting point, but regular drills help staff practice the workflows they need to maintain care… Continue reading When the EHR goes offline: Building a downtime drill for your clinical team