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Technology Advice for Small Businesses

Tag: business communication

How to get the most out of Microsoft Teams

If you’re like most people, you only use your office chat applications for simple, everyday use — to ask someone a question or to touch base with colleagues. But wouldn’t it be great if you could do more things at once in these apps, such as completing tasks and chatting with colleagues all in a… Continue reading How to get the most out of Microsoft Teams

How scammers launch phishing attacks via VoIP

In a vishing scam, scammers may pretend to be a bank representative, a government official, or any type of legitimate entity requesting confidential information via Voice over Internet Protocol (VoIP) platforms. With expanding avenues of cyberattacks, remaining vigilant is more important than ever. Learn why vishing campaigns are effective. VoIP makes it easy to create… Continue reading How scammers launch phishing attacks via VoIP

The rise of VoIP phishing: Why scammers do it

Thanks to Voice over Internet Protocol (VoIP) technology, business communication has vastly improved and is now more cost-efficient. Using a variety of VoIP platforms, businesses and individual users can easily make calls and conduct video conferences. But cybercriminals continue to explore ways to hack into systems — even via VoIP. VoIP makes it easy to… Continue reading The rise of VoIP phishing: Why scammers do it

What you need to know about VoIP phishing

Scammers have found a way to exploit vulnerabilities in VoIP (Voice over Internet Protocol) via a scam called vishing. This scam works much like any phishing attack: a scammer purports to be a legitimate entity and asks the potential victim to provide sensitive information. Learn how vishers operate. VoIP makes it easy to create fake… Continue reading What you need to know about VoIP phishing

Improve your enterprise experience with unified communications

There is such a premium on real-time business information nowadays that it’s inconceivable that some companies still patiently work with outdated communications systems. Good thing unified communications is now available for enterprises that need to take the leap. What is unified communications? Unified communications (UC) allows you to manage all your communications as one piece… Continue reading Improve your enterprise experience with unified communications

Unified communications defined

Communications is an integral business component that no enterprise can survive without. At the forefront of modern business communications is the all-in-one, internet-powered communications solution: unified communications. What is unified communications? Unified communications (UC) allows you to manage all your communications as one piece of architecture rather than as several different components patched together. It… Continue reading Unified communications defined

What can unified communications do for your business?

Unified communications is a great opportunity to leverage several different communications platforms to reach suppliers efficiently, maintain a good flow of internal information, and interact with customers effectively. What is unified communications? Unified communications (UC) allows you to manage all your communications as one piece of architecture rather than as several different components patched together.… Continue reading What can unified communications do for your business?

How do I maximize my Microsoft Teams?

If you’re like most people, your chat app is limited to asking basic questions or maybe touching base with a colleague. You switch tabs to do one thing and toggle back to do another. It would be great if completing a task were just a matter of keyboard shortcuts and menu items in a single… Continue reading How do I maximize my Microsoft Teams?

Level up your office’s chat app!

Does your company’s chat app feel limited? With the many tasks and people involved in everyday work, having an office tool to help you organize your team not only makes you more efficient, but it also saves time. Here’s how you can use a seemingly simple app that lets you do more than expected. The… Continue reading Level up your office’s chat app!

Tidy IT: emails, chats, and files in one app

It can be overwhelming to have several windows pulled up to manage your email, company chats, and any cloud storage that isn’t compatible with your inbox. Microsoft Teams helps streamline the basic necessities of office work to help you overcome the tedium of multitasking. The convenience of chat apps has enabled workers to cut down… Continue reading Tidy IT: emails, chats, and files in one app

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