TechAdvisory.org

Technology Advice for Small Businesses

Irate customers? VoIP features can calm them

When customers call your help desk, one of the the first things they hear is your automated on-hold message. This message can either uplift or worsen their moods, so you should choose wisely. Follow these simple steps to ensure you don’t frustrate your customers more than they already were. Hire professionals to record your on-hold… Continue reading Irate customers? VoIP features can calm them

Maximize your VoIP with these features

Doing business is a whole lot easier with VoIP than with a traditional phone, making it a popular communications solution. But did you know that your VoIP service offers a ton of useful features you may have overlooked? Take note of these to save yourself the trouble of doing things the old-fashioned way. Busy lamp… Continue reading Maximize your VoIP with these features

Here are more VoIP features you can use

The many features available for VoIP may overwhelm and confuse you. You might even overlook a lot of them. How do you keep track of all its applications and functions? We’ve compiled a list of features included with your VoIP service that often go unnoticed. Busy lamp field The busy light notifies you when people… Continue reading Here are more VoIP features you can use

Utilize these VoIP features more often

Voicemail, Do Not Disturb, and call recording are some of the obvious reasons why companies choose VoIP services for their communication needs. But other VoIP features are often underutilized, like customizable hold music or in-call coaching. For a more efficient work flow, check out these overlooked features. Busy lamp field The busy light notifies you… Continue reading Utilize these VoIP features more often

How your business can prepare for VoIP

Young customer support representative looking at camera with smile

Companies that want to stay ahead of the curve are switching to Voice over Internet Protocol (VoIP) solutions to drive productivity and mobility. To get ready for the upgrade, you need proper planning and network preparation -– here are the most critical considerations. Network stability Implementing a VoIP phone system presents unique challenges, such as… Continue reading How your business can prepare for VoIP

How to prepare for a VoIP transition

Cropped shot of telecommunications workers sitting at their desks

Businesses everywhere are embracing Voice over Internet Protocol (VoIP) technology to communicate more effectively with colleagues, clients, and suppliers. Transitioning from traditional phone lines to a VoIP solution smoothly requires preparation and forethought. Here are the key components to making the shift. Network stability Implementing a VoIP phone system presents unique challenges, such as maintaining… Continue reading How to prepare for a VoIP transition

Getting ready to switch to VoIP phones

Voice over Internet Protocol, commonly known as VoIP, allows you and your employees to make and take phone calls over the Internet using your existing broadband connection. It saves you loads of money and increases team efficiency. If you’re considering moving to a VoIP solution, here are some of the most important aspects to address… Continue reading Getting ready to switch to VoIP phones

Get the best VoIP experience with these apps

VoIP apps let users send messages, make phone calls, and do other tasks through an internet connection. Most apps offer the essential services for free, and they can harmonize with your devices for consistent usage. Here are some of the top VoIP apps. WhatsApp The increasingly popular WhatsApp provides more than just text chats between… Continue reading Get the best VoIP experience with these apps

4 apps that offer the ideal VoIP experience

If you wish to bring down your wireless bill, download and use a VoIP app for making calls instead. Most apps are easy to use, and are low-cost or free depending on how you make your calls. Here are four of the best VoIP apps in the market today. WhatsApp The increasingly popular WhatsApp provides… Continue reading 4 apps that offer the ideal VoIP experience

Optimize your VoIP experience with these 4 apps

Whether it’s families searching for an affordable way to keep in touch with their loved ones, online gamers who want a simple communication medium, or business executives who are using video conferencing and telepresence to lower travel costs, VoIP has become a part of their daily lives. These are the apps you should download for… Continue reading Optimize your VoIP experience with these 4 apps

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