Tech Advisory

Technology Advice for Small Businesses

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VoIP and VoLTE compared: What each technology does and when each makes sense

For businesses reconsidering their phone infrastructure, the VoIP vs. VoLTE question comes up regularly. Both technologies deliver digital voice calls at lower cost than legacy systems. Where they differ is in the network they rely on, how they perform in different environments, and what kind of mobility they support. Working through those three criteria narrows… Continue reading VoIP and VoLTE compared: What each technology does and when each makes sense

Voice over IP or voice over LTE: Understanding the difference and picking the right fit

VoIP and VoLTE are both modern alternatives to traditional circuit-switched phone systems, but they operate over different networks and suit different working environments. Understanding those differences is the starting point for building a communication setup that actually matches your organization’s needs rather than simply following a trend. What VoIP does and where it works best… Continue reading Voice over IP or voice over LTE: Understanding the difference and picking the right fit

VoIP vs. VoLTE: How to choose the right voice technology for your business

For businesses choosing a phone system, the question is no longer simply how to make and receive calls. It’s where those calls should live: on an internet-based VoIP system or a cellular network using VoLTE. Each has its advantages, and the right fit depends on your team’s needs. What VoIP does and where it works… Continue reading VoIP vs. VoLTE: How to choose the right voice technology for your business

One user, multiple numbers: An admin guide to Teams Phone multiline calling

Microsoft Teams Phone now has a capability many organizations have been waiting for: the ability for a single user to manage and call from multiple assigned phone numbers directly within the Teams mobile app. Rolled out in late July 2026, this feature closes a meaningful gap between what Teams Phone could do on desktop and… Continue reading One user, multiple numbers: An admin guide to Teams Phone multiline calling

Multiline calling in Microsoft Teams: A practical guide for IT administrators

Teams Phone has supported multiple assigned phone numbers for some time, but mobile users have had limited access to that functionality. A Microsoft 365 update that rolled out from late July through mid-August 2026 extends full multiline capability to Teams mobile on iOS and Android, bringing mobile users in line with the desktop experience. This… Continue reading Multiline calling in Microsoft Teams: A practical guide for IT administrators

Teams Phone multiline calling: What IT admins need to know

As of July 2026, Microsoft Teams Phone supports multiple phone lines in the Teams mobile app for iOS and Android. Users assigned more than one number can now choose which line to use when placing calls, view a unified call history that can be filtered by line, and manage calls across all their assigned numbers… Continue reading Teams Phone multiline calling: What IT admins need to know

FXS vs. FXO ports: What they are and why the difference matters for VoIP

If you’re setting up or expanding a VoIP phone system, you’re likely to encounter the terms FXS and FXO. They refer to two types of analog telephony interface ports, and understanding the difference between them is more than a technical detail. The relationship between FXS and FXO ports determines how your phones connect to your… Continue reading FXS vs. FXO ports: What they are and why the difference matters for VoIP

What’s the difference between FXS and FXO? A plain-language guide for businesses

The terms FXS and FXO come up in almost every conversation about analog telephony and VoIP integration, but they’re rarely explained clearly. They’re not interchangeable, and confusing them during a phone system setup creates problems that can be difficult to troubleshoot after the fact. Here’s what each one does and why the distinction matters. The… Continue reading What’s the difference between FXS and FXO? A plain-language guide for businesses

FXS and FXO explained: The analog telephony basics every VoIP setup depends on

VoIP systems have transformed business communications, but many organizations still rely on a mix of VoIP and traditional analog infrastructure. Understanding the difference between FXS and FXO ports — the two analog telephony interfaces at the heart of that hybrid setup — is essential for anyone configuring, troubleshooting, or planning a business phone system. The… Continue reading FXS and FXO explained: The analog telephony basics every VoIP setup depends on

How number porting works and how to make sure it goes smoothly

Your business phone numbers are yours to keep, regardless of which carrier currently manages them. The Federal Communication Commission’s (FCC) local number portability rules guarantee that right, but the transfer process has requirements that you need to understand before you begin. What number porting is and why it matters Local number portability (LNP) is the… Continue reading How number porting works and how to make sure it goes smoothly