Tech Advisory

Technology Advice for Small Businesses

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VoIP theft of service: Key strategies businesses should know

While VoIP systems offer businesses a range of benefits, they also attract thieves looking to exploit vulnerabilities in the system. One way they do this is through VoIP theft of service, which can cause significant harm, from financial loss to reputational damage. This article discusses practical steps to secure your communication system and prevent these… Continue reading VoIP theft of service: Key strategies businesses should know

How to secure your VoIP system from service theft

The rise of VoIP technology has significantly lowered communication costs, but it has also introduced a new form of cybercrime: theft of service. This threat enables cybercriminals to infiltrate systems and cause severe operational and financial damage. This is why it pays to prioritize securing your VoIP infrastructure and monitoring for suspicious activity. Read on… Continue reading How to secure your VoIP system from service theft

Protecting against VoIP service theft

VoIP systems offer businesses an affordable and efficient way to stay connected. Alarmingly, the risk of VoIP theft is growing as attackers hijack services and threaten business operations. Understanding this threat and how to protect your network is crucial for avoiding costly disruptions. VoIP theft of service: What it is and how it works VoIP… Continue reading Protecting against VoIP service theft

AI tools for smarter VoIP communication

Technology has long shaped how businesses engage with customers, from tools such as the telephone to modern innovations such as email. Today, artificial intelligence (AI) is revolutionizing how businesses use Voice over Internet Protocol (VoIP) systems, particularly by making customer interactions smarter and more impactful. Read on to learn how AI tools are transforming VoIP-based… Continue reading AI tools for smarter VoIP communication

AI-powered VoIP to take customer communication to new heights

From the telephone to email, technology has continually shaped how businesses connect with customers, with each new innovation building upon the last. Nowadays, artificial intelligence (AI) is enhancing Voice over Internet Protocol (VoIP), leading to more efficient, impactful customer interactions. Let’s examine how AI-driven innovations work with VoIP to raise the bar for customer communication.… Continue reading AI-powered VoIP to take customer communication to new heights

How to use AI with VoIP to enhance customer engagement

Technology has always been at the heart of customer engagement, evolving from the telephone to email. Now, artificial intelligence (AI) is unlocking the potential of Voice over Internet Protocol (VoIP) to enhance customer interactions. This article will explore the AI innovations that are not only reshaping VoIP services but also transforming the way businesses engage… Continue reading How to use AI with VoIP to enhance customer engagement

VoIP softphones vs. hardphones: Which is better for your business?

Voice over Internet Protocol (VoIP) has revolutionized communication, especially in remote and hybrid work environments. Businesses adopting VoIP can choose between softphones and hardphones, each offering unique benefits. This blog post compares the two, helping you choose the best fit for your business communication needs. VoIP softphones VoIP softphones are software applications that enable calls… Continue reading VoIP softphones vs. hardphones: Which is better for your business?

Choosing between VoIP softphones and hardphones

For businesses embracing Voice over Internet Protocol (VoIP) communication, the choice between VoIP softphones and hardphones is a critical one. This article compares the two, helping you choose the ideal phone system for your company. VoIP softphones VoIP softphones are software applications that enable calls on internet-enabled devices such as computers, tablets, and smartphones. Their… Continue reading Choosing between VoIP softphones and hardphones

Guide to reducing VoIP downtime in your business

Voice over Internet Protocol (VoIP) downtime poses a serious risk, affecting productivity, client relationships, and revenue. However, by proactively implementing these seven strategies, you can keep your VoIP system running smoothly. Pick a dependable VoIP service provider A reliable VoIP system starts with selecting the right provider. The quality of service among VoIP providers can… Continue reading Guide to reducing VoIP downtime in your business

How to prevent costly VoIP downtime

Voice over Internet Protocol (VoIP) systems have emerged as a vital communication tool for businesses of all sizes. However, when these systems fail, it can negatively impact operations, productivity, and customer relationships. To prevent costly downtime, consider these seven strategies for keeping your VoIP system running smoothly and your business connected. Pick a dependable VoIP… Continue reading How to prevent costly VoIP downtime