Tech Advisory

Technology Advice for Small Businesses

powered by Pronto Marketing

Keyboard shortcuts in Windows 10

Since its release back in 2015, Windows 10 continues to see updates and new features. This time, users are greeted with some new keyboard shortcuts that will make life easier. So without further ado, here are our top picks that can be extremely helpful to your daily operations. Windows Snapping If you’ve never used Windows… Continue reading Keyboard shortcuts in Windows 10

New keyboard shortcuts in Windows 10

It’s undeniable that keyboard shortcuts can activate computer commands faster than dragging a touchpad or a mouse. To that end, if you’re using Windows 10, there are a couple new keyboard shortcuts worth trying. Windows Snapping If you’ve never used Windows Snapping, you’re missing out on one of Windows 10’s key features. Previously known as… Continue reading New keyboard shortcuts in Windows 10

Windows 10’s new keyboard shortcuts

Technology is all about making lives easier, and something as small as keyboard shortcuts can save you a lot of time. If you’re operating on a Windows 10 computer, here are some new keyboard shortcuts that you’ve probably been waiting for. Windows Snapping If you’ve never used Windows Snapping, you’re missing out on one of… Continue reading Windows 10’s new keyboard shortcuts

6 tips to get the most out of Office 365

Microsoft’s Office 365 comes with a broad range of tools that will make you and your colleagues more productive. It has simultaneous co-authoring features, SharePoint, OneDrive, and Groups, just to name a few. However, there may be some features you might not be using. To get the most out of your Office 365 service, consider… Continue reading 6 tips to get the most out of Office 365

Office 365 tips to make your life easier

Office 365 receives dozens of changes every month, which explains why some get overlooked. While Office 365 Planner or Microsoft Teams are great tools for maximizing productivity, there are hidden functions and tricks you can use to make life a bit easier for yourself. Check out our six tips to improve your user experience with… Continue reading Office 365 tips to make your life easier

6 more Office 365 productivity tricks

By now, you’re probably familiar with popular Office 365 productivity features like Skype for Business, and real-time collaboration in Word, Excel, and PowerPoint. You might even remember a few time-saving keyboard shortcuts that will make your Office 365 experience a lot smoother. But even after all that, there’s still much to learn about Office 365.… Continue reading 6 more Office 365 productivity tricks

Hold messages: tips to avoid irking clients

When your customers call your support hotline, they want to be connected to a helpful customer service representative, not experience another hassle. But when they get irked by your unprofessional on-hold messaging system, they can get doubly frustrated and become harder to appease. Here are some tips to make your on-hold messages pleasant to your… Continue reading Hold messages: tips to avoid irking clients

Tips to enhance your on-hold messages

Customers can get frustrated over your support hotline, usually involving confusing call options, troublesome connections, or unhelpful representatives. If your phone system has problematic on-hold messaging, you’re likely to cause further annoyance to an already irate person. Solving their problems isn’t something that you can leave to automated voice messages, but it’s essential in most… Continue reading Tips to enhance your on-hold messages

Avoid customer frustration with these tips

Bad customer service is one of the reasons why customers switch to competitors. It often begins the moment they pick up the phone to report a service issue, only to end up getting frustrated with your phone system. Your on-hold message may seem inconsequential, but it can play a big role in your customer’s dissatisfaction.… Continue reading Avoid customer frustration with these tips

Marketing your SMB with Pinterest

Last October, Pinterest launched its first paid advertising service, “Promoted Pins,” which is geared toward large enterprises. Recently, a similar product named “DIY Promoted Pins” was released for small- and medium-sized businesses. This shows how popular social media has become in helping to establish an online presence for your business, and here are some tips… Continue reading Marketing your SMB with Pinterest