Tag Archives: 2018September13VoIP_A

Irate customers? VoIP features can calm them

When customers call your help desk, one of the the first things they hear is your automated on-hold message. This message can either uplift or worsen their moods, so you should choose wisely. Follow these simple steps to ensure you don’t frustrate your customers more than they already were. Hire professionals to record your on-hold […]

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