Tag Archives: 2019September10VoIP_A

VoIP systems keep callers on the line

According to an AT&T study, more than 70% of business phone calls in the US are placed on hold for an average of 45 to 60 seconds each. While organizations try to minimize hold times, sometimes there‚Äôs nothing you can do except put the caller on hold while you transfer them to the correct department. […]

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