TechAdvisory.org

Technology Advice for Small Businesses

AI-powered advances in customer support

High-quality products and services can make a business successful, but exceptional customer service is what makes customers come back. This is why companies constantly try to innovate their customer service strategy — and some do it by adding artificial intelligence (AI) into the mix. How AI capabilities enhance customer service AI has two capabilities that… Continue reading AI-powered advances in customer support

How AI improves customer service

Exceptional customer service should be solution-driven, accurate, and fast. For many companies, that means recruiting the best crop of talents who can quickly learn their systems. But nowadays, businesses are turning to artificial intelligence (AI) to improve customer service. How AI capabilities enhance customer service AI has two capabilities that enhance customer service: machine learning… Continue reading How AI improves customer service

Android P: Features to Look Forward To

Fans of Android mobile devices look forward to each new version of Google’s operating system as it shows off new features. Aside from being easier and more efficient for developers to create applications on it, there are some improvements for consumers to look forward to when they update or buy a device that runs the… Continue reading Android P: Features to Look Forward To

The Best New Features of Android P

Google revealed the preview edition of Android P at this year’s Google I/O event. Since the operating system is still going through tests, there will be functions added and removed as the weeks pass. Read on to learn about the most promising features of this work in progress. App Actions and Slices App Actions aim… Continue reading The Best New Features of Android P

Android P: Top Features You Must Know

The days of Android Oreo being the latest operating system for Google’s mobile platform are numbered, as the search engine giant gave a sneak peek to Android P during the recent Google I/O conference. While it’s just a preview, it gives developers and consumers some hints on what the future holds. App Actions and Slices… Continue reading Android P: Top Features You Must Know

Virtualization is not the same as the cloud

Virtualization and cloud computing are two technologies that have long been confusing business owners. But that shouldn’t be the case. Understanding the differences between the cloud and virtualization is the fastest way to use these technologies to your greatest advantage. Virtualization Imagine a company with five servers, each assigned a single task such as storage,… Continue reading Virtualization is not the same as the cloud

The cloud and virtualization, simplified

Cloud computing and virtualization are similar but not interchangeable. Both have their own benefits, so it’s worth learning how each technology works. With this knowledge, you can make the most out of your technology investment. Virtualization Imagine a company with five servers, each assigned a single task such as storage, email, etc. If one day… Continue reading The cloud and virtualization, simplified

The lowdown on virtualization and the cloud

Virtualization and cloud computing are sometimes used interchangeably, and it’s easy to see why people confuse the two. To set the record straight, virtualization is NOT cloud computing. But these two revolutionary technologies often overlap. Virtualization Imagine a company with five servers, each assigned a single task such as storage, email, etc. If one day… Continue reading The lowdown on virtualization and the cloud

How long should business phone systems last?

The phone remains one of the first points of contact businesses have with their customers. That’s why so many companies are upgrading to affordable and hi-tech “VoIP” systems. Voice over IP solutions are a smart investment given their longevity and more. Different phone systems Phones have come a long way, from analog landlines to digital… Continue reading How long should business phone systems last?

Business phones: How long should they last?

Good communication remains critical to the success of a business. A company should have an efficient and effective business phone system for internal and external communication. And given the rapid developments in technology, it’s important to invest in a phone system that lasts. Different phone systems Phones have come a long way, from analog landlines… Continue reading Business phones: How long should they last?