TechAdvisory.org

Technology Advice for Small Businesses

Virtualization giants are pairing up

For companies trying to create employee desktops stored on a server and delivered over the internet, security and optimization often entail a mess of vendors, settings, and updates. Thankfully, two of the biggest names in the industry just announced a partnership that aims to simplify the whole process. For those who don’t know, Azure is… Continue reading Virtualization giants are pairing up

Azure and XenDesktop cozy up to each other

Microsoft has been working closely with software vendors to make it easier for businesses of all sizes to have access to virtualization services. The latest development in this effort has resulted in cheaper, simpler, and more modern solutions to the complexities of remote desktop administration. For those who don’t know, Azure is Microsoft’s build-it-yourself cloud… Continue reading Azure and XenDesktop cozy up to each other

Online video chat enhances customer service

More companies will launch online video chat as a customer service platform by 2018…and it’s about time. Businesses have never been more eager to please, thanks in part to customer service satisfaction scoring sites and apps, which is how competition got increasingly tough. The eventual integration of online video chat as a customer service platform… Continue reading Online video chat enhances customer service

Personalizing service with video chat

Whether you’re a customer or a customer service agent, don’t you sometimes wish you could see the person you were talking to during a product or service issue resolution? Audio-only conversations can get the job done, but seeing the person at the other end of the line brings a whole new level of interaction that… Continue reading Personalizing service with video chat

Enhance customer service through video chat

Online video chat turns stiff customer service interactions into a more personal experience. Seeing the person you’re talking to makes for a more substantial conversation. With that in mind, businesses ought to integrate such a function if they want to make significant changes to the way they handle customer inquiries. Despite the obvious advantage, few… Continue reading Enhance customer service through video chat

The wait for Microsoft Teams is over!

Slack is a well-known, cloud-based collaboration tool that helps your team communicate better and be more productive. Microsoft Teams is Window’s own version with a twist. It’s been reported that prior to its release, a gigantic update was rolled out that equipped Teams with a bevy of features that will definitely make a difference. Smarter… Continue reading The wait for Microsoft Teams is over!

Updated Microsoft Teams is set for release

Preceding its general availability, Microsoft has recently rolled out a major update for Microsoft Teams — Window’s version of the cloud-based team collaboration tool, Slack. The latest bundle of features will kick things up a notch, allowing you to do more than IM your manager about your weekly meeting or ask your colleagues to remove… Continue reading Updated Microsoft Teams is set for release

Microsoft Teams is updated and ready

Prior to the release of Microsoft’s version of Slack — a popular cloud-based team collaboration tool –, Microsoft Teams received a major update that might have given it the competitive edge. Enhanced communications aren’t the only way productivity will be driven; take your business to greater heights with these new features. Smarter meetings The latest… Continue reading Microsoft Teams is updated and ready

Turn off ads in Windows File Explorer

Advertisements are invading every corner of our digital lives, but if there were one place users thought they’d be safe, it’d be Windows’ File Explorer. But that’s no longer the case. Microsoft has started advertising products inside the window users access to navigate their hard drive. Thankfully, we know how to disable these ads. Who… Continue reading Turn off ads in Windows File Explorer

Disable Microsoft’s new desktop ads

Digital advertisements are ubiquitous across the internet. And just as users started to come to terms with that, Microsoft has taken ads one step further. The Windows File Explorer has begun to show ads for services like O365 and OneDrive, and if you’re wondering how to disable them, this article is for you. Who is… Continue reading Disable Microsoft’s new desktop ads