Physicians want virtual assistants

GeneralHealth_Mar05_AEighty percent of U.S. doctors believe virtual assistants would drastically change how they use
electronic medical records (EMRs) within five years, thereby freeing time for them to spend with
patients.

That information came from a survey conducted by Nuance Communications, a speech
recognition company that has brought virtual assistants to consumers.

According to the survey, one in every three doctors spends 30 percent or more each day on administrative activities – and these activities could be eliminated or redirected using voice-enabled virtual assistants.

Also according to the survey, 73 percent of physicians believe virtual assistants would improve health care by helping them coordinate care between multiple caregivers, and 65 percent believe virtual assistants would allow them to provide more accurate, timely information to support care.

In particular, physicians surveyed seemed interested in intelligent and voice-driven, computerized physician order entry (CPOE) – a technology that uses sophisticated reasoning patterns beyond speech for ordering medications, laboratory tests and radiology exams.

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