Outlook can show different email counts

A major component to the success of a business is organization. An organized business owner or manager can quickly and efficiently find the information or data that’s needed. To help stay organized you can utilize programs such as Microsoft Office 365. One component of Office 365 that is the hardest to keep organized is Outlook as it can be hard to keep track of how many emails you have and your unopened emails.

Here’s how to get Outlook to display the number of unread emails, or emails in a folder.

  1. Log in to Office 365 and navigate to Outlook. Your folders should be on the left, including folders like Inbox and Trash.
  2. Right-click on the folder you’d like to modify to display the different counts.
  3. Click Properties from the drop down menu.
  4. Click General. Select either: Show number of unread items or Show total number of items.
  5. Click Ok.

You should now see a number, either in green or blue beside the folder’s name. Green is used to indicate total number of messages in the folder, and blue indicates the total number of new messages. If there is no number it means there are either no emails, or no new emails. Be aware that you can only select one option but you can always change the number displayed by following these steps again.

Assigning different counts to folders can help you keep track of different projects, and it is your personal preference as to which you use. If you’d like to learn more about Office 365 and Microsoft’s other products, please contact us.

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