Voice over Internet Protocol (VoIP), technology that lets you make and receive phone calls over the Internet, may have started out as a novelty, but itâ€™s quickly becoming mainstream â€“ and many small businesses are finding that it can save them a lot of cash.
- Features. VoIP has the same features as conventional phone service: multiple lines, conference calling, and voice mail, to name just a few.
- Cost. VoIP costs much less than conventional phone service, and most VoIP services charge a flat monthly fee, so bills are predictable.
- Simplicity. Calls are routed through the same network you use for e-mail and Internet access, so one system serves all functions.
- Mobility. You won’t need separate office and cell phone numbers: You can receive calls on your laptop or so-called â€œIPâ€ phone while traveling, essentially taking your entire business phone system with you wherever you go.
Some things to consider
- Audio quality still isn’t perfect, but you can make VoIP calls with regular phones or IP phones with little difference in quality.
- Depending on the number of employees you have and how many are on the phone at once, you might need higher bandwidth (such as a T1 line) to handle VoIP.
- You may want to keep a conventional phone lineâ€”primarily as a backup, but also to ensure that youâ€™re listed in the local phone book.
VoIP is integrated with your existing IT system, so contact us today for details about how you can get started enjoying its benefits.